An international call center solutions company, wanted to break into the state and local market to bring cost savings and efficiencies. Without a contract in place, the challenge quickly became finding the means to close business. The company retained Traversant Group to fast-track the procurement process and develop a winning procurement strategy.
Working with the CEO and senior leadership team, Traversant Group took time to understand the company’s value proposition. We helped expand relationships with critical decision makers and drive awareness for the need for a new state contract focused on call center operations.
Leveraging our understanding of the procurement process and government operations, we successfully positioned the company for initial pilot opportunities while educating agency officials on best practices to include in a future solicitation scope of work.
“Traversant’s approach to political consulting protects our brand and aligns to our strong ethical approach to doing business with the government. Their experience filled a key gap in our overall strategy and yielded closer partnerships with our customers.”
“Traversant Group is innovative, understands the challenges of working with public sector organizations and has a very detailed knowledge of the procurement code. The team is made up of visionaries who are ethical, collaborative and hold to high standards of integrity. I highly recommend them to companies looking to grow in the public sector.”
“Traversant Group has a quality relationship with all levels of government in Arizona, and has a good reputation with those individuals. The team has helped us make terrific progress and understand procurement 100 times better than we did before.”
Traversant Group was able to facilitate the right conversations and help the company navigate the procurement process resulting in a statewide contract award. Today, the company manages several call center operations in major agencies. Because the contract can be leveraged by other state and local governments, it is also positioned for additional market expansion.