Jumpstarting a Statewide Contract for a Call Center Solutions Company
Challenge
When an international call center solution’s company wanted to break into the state and local government market, our analysis and expertise helped them secure a statewide contract.
Without a contract in place, the challenge quickly became finding the means to do business. The company retained Traversant Group to fast-track the procurement process and develop a winning procurement strategy.
Solution & Results
Working with the CEO and senior leadership team, Traversant Group took time to understand the company’s value proposition. We helped expand relationships with critical decision makers and drive awareness for the need for a new state contract focused on call center operations.
Leveraging our understanding of the procurement process and government operations, we successfully positioned the company for initial pilot opportunities while educating agency officials on best practices to include in a future solicitation scope of work. When the government RFP was finally released, the company was well positioned to submit a response and secured a contract award.
Access Isn’t Enough If You Don’t Have a Strategy.
New to government sales? Already have connections? Wherever you’re starting from, Traversant Group can help you define your destination — and make it there.